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Poster: JeffT Date: Feb 7, 2008 4:35pm
Forum: movies Subject: mpeg 4 files not being derived

I uploaded an item yesterday (mpeg2 format) and only the flash and mpeg-1 files were generated. No mpeg4 files for streaming or download were generated. Such mpeg4 files were automatically generated for all the previous items I've uploaded. Why were they not generated now and is there any way for me to get them generated for this item?
My item is: